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Deputy Director of Business Outreach

Department of Commerce - Richland County, SC , USA

Job Description:

Job Posting: Deputy Director

Job Responsibilities:
The Deputy Director is focused on overseeing the delivery of a comprehensive suite of services for companies at every stage of their lifecycle to help them achieve ongoing productivity, profitability, and sustainability.    The Deputy Director provides leadership to programs that deploy tailored assistance, tools, and resources for a company’s optimal health. This position plans, manages executes, and provides for the continuous improvement of the Division’s service delivery programs which include oversight of international Trade, Recycling Marketing Development, Existing Industry, Supplier Outreach, and Emergency Management teams.

  • International Trade - a program that helps new and existing companies export and expand their markets internationally and domestically 
  • Recycling Market Development – a program that helps the industry recycle more, promotes the economic impact of recycling, and assists with emerging recycling markets such as lithium-ion battery recycling
  • Existing Industry visitation and outreach initiatives for strategic sectors to ensure the state’s ongoing competitiveness and growth
  • Supplier Outreach – a program that connects suppliers to manufacturers and OEM’s generating more business for SC businesses 
  • Emergency Management - oversees the coordination of the ESF-24 function and helps promote business resiliency before, during, and after a disaster.
  • Identify short and long-term goals and develop strategies to implement and execute. Recommend program changes, enhance frameworks for service delivery, and participate in the management decision-making process of the division. 
  • Work to ensure strategic framework initiatives for the agency are adopted. 
  • Provides supervisory support to staff to include hiring, training, and evaluating performance.
  • Develop and maintain relationships with agency partners.
  • Oversees contracts and grants with agency partners to ensure the state's economic development strategy is being met by allied organizations who serve as “boots on the ground” for Commerce.  
  •  Assist with any small project management assigned by the director or other agency staff.


Minimum and Additional Requirements

A bachelor's degree with a minimum of 5 years of economic development, business administration, public administration, or relevant program experience.

Additional Comments

This position may require weekends, overtime, and overnight travel.
 Excellent teamwork, critical thinking, customer service, and emotional intelligence/interpersonal skills are essential.  Ability to strategize short- and long-term goals, oversee complex projects, and maintain business relationships.

  • Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
  • 15 days annual (vacation) leave per year.
  • 15 days of sick leave per year.
  • 13 paid holidays.
  • State Retirement Plan and Deferred Compensation Programs.
  • Paid parental leave (effective October 1, 2022).

Contact Information

Chantal Fryer
1201 Main Street
Suite 1600
Columbia, SC 29201, USA
Phone: 803.737.9887
Fax: NA